We'll be there for you, even when times are tough.
We may be able to help with flexible loan payment options.
Tragedy may strike. We're ready to help. A temporary loss of employment, disaster or other hardships can affect more than walls and wallets. If you experience any financial hardship due to loss of employment or disaster, we may be able to help with flexible loan payment options.
Once you advise us of your hardship, you may be eligible for:
Please keep in mind that any unpaid payments will become due at the end of the relief period.
For financial hardship assistance, please make sure to have your monthly income, household expenses, and an explanation of your hardship concern prior to making the call or visiting a Midland location.
Customer Care Hours (CST):
Monday - Friday | 7:00 am - 9:00 pm
Saturday | 9:00 am - 5:00 pm
Closed Sunday and federal banking holidays
Our team of dedicated professionals are here to support you.
